Technology has proved that things we thought were once impossible could be possible. Remote work is better as you do not have to be at the office to access your systems. Another advantage is systems are more secure with cloud hosting. Due to redundancy, the chances of the system going offline are rare. Healthcare is also part of the technology revolution and is shifting to cloud-based solutions to serve patients better.
Over the years, as technology continues to advance, companies have adopted solutions that will help their companies remain competitive. Healthcare is also part of this revolution with technology-supported solutions such as telemedicine. All over the world, digital adoption is becoming the future of healthcare. Cloud-based solutions have made it possible for hospitals to integrate solutions that have helped improve healthcare delivery in three ways quality, convenience, and patient experience.
We will explore the three aspects in which cloud-based solutions have impacted healthcare.
Healthcare solutions have moved from files stored in the back office retrieved when a patient visits the hospital to paperless records stored within electronic medical systems. The EMR systems are cloud-based, and patients can visit different branches of the same hospital and receive treatment. They are only required to provide identification details, and a medical provider retrieves their medical history and resumes treatment. Thanks to technology, patients no longer have issues with misplaced medical information. It has also made it easier for patients to access medical care without location restrictions.
Hospitals strive to provide consistent quality healthcare within their networks of clinics through cloud-based solutions such as clinical decision support systems. It is a tool built into the electronic medical records that guide the medical provider in making an informed decision on the treatment recommendations for the patient. An example: if patient A visits branch one with flu symptoms and patient B visits branch one with the same symptoms. The clinical decision support system guides the provider in recommending similar treatment plans to the two patients. It ensures the quality of treatment is uncompromised, and the medical providers do not miss any step in the treatment process.
Clinical decision support systems and electronic medical records systems need storage space for the data they collect. Business analytics solutions have contributed to quality healthcare by providing a platform for data analysis. Medical Centers focused on using technology to improve health rely entirely on data analytics. They analyze data to understand the demographics of their patients, which includes the age group, gender, and chief medical complaints. A detailed analysis of the data helps make purchase decisions to support their patients profitably. With the clinical decision support system in place, it makes it possible for hospitals to measure the outcome of the care provided to patients. It is done by monitoring if the patient has returned to the facility within five days to receive treatment for the same illness. It helps in controlling the consistency of the treatment plans.
Business analytics solutions have also helped ensure all patients get medical care from the start to the end. An example of how data has helped the medical center; is when a parent brings a baby in for their first immunization clinic, the hospital collects her data. It is easy to know when the baby misses a scheduled clinic by analyzing the data analytics. It will help the hospital make an outreach call to the parent to find out why they have missed the scheduled vaccines and educate them on the importance of vaccination.
Technology has provided solutions such as telemedicine platforms where patients do not need to physically the medical centers. It has led to the introduction of home-based lab services and home-based care. Some home-based care services are injections, catheter changes, dressing, and family planning services. Hospitals have chat platforms through which their patients consult with a medical provider. They have integrated the system with the chatbot platform where patients can confidentially access their lab results and medical history through WhatsApp. It has made it easier for patients who only require a drug refill to send a request in the comfort of their home through WhatsApp, get their prescription, and request a drug delivery without disrupting their schedule.
Virtual consultations have made healthcare services readily available. All patients need to do is request a virtual consultation with a physician of their choice without location restrictions and get medical services in the comfort of their homes.
Electronic medical systems solutions have improved the patient experience in many ways. Through ticketing systems, patients are more aware of the expected wait time. A patient who visits the hospital for a lab self-request test does not have to wait at the hospital waiting for the results. If it takes one hour to produce the results, the patient gets a notification on their phone to get their pdf results through WhatsApp chats. In case they need consultation, they can schedule a virtual call and speak to a medical provider without going back to the hospital.
Access to healthcare has become easier than ever with the help of evolving technology. Hospitals are also installing PBX systems for faster communications. The patients no longer have to spend hours at the medical centers to receive treatment. I believe this is only the beginning as technology is evolving very fast by the day.
Hospitals carry very confidential information on the patient's health. Leaking such crucial data could lead to the downfall of the hospital as it would quickly turn into a legal issue. All these data needs to be centralized to a single hosting company as it helps with accountability. It will reduce instances of wondering whom between the different companies you have trusted to keep the information that has leaked confidential patient data. Therefore, a hospital needs to find a trusted company to help secure the data, host their applications, and ensure the PBX systems are fully functional without downtime issues.
Downtime could lead to unpleasant experiences for patients and compromise their trust in your services. It takes a few unhappy customers to damage the reputation of the business. Well-managed systems give the company a smooth ride as they work toward achieving its goals. Can you imagine not worrying about your network stability, data storage, or email hosting?
Advanced Network Professionals provides cloud-based solutions that are secure, 24 hrs support, and data security solutions. Let us take care of your systems as you focus on the main objectives of the business.